Terms of Use

1. Changes to These Terms

We may modify these Terms at any time in our sole discretion. If we make material changes, we will notify you by (i) posting the updated Terms on this page and updating the “Last Updated” date above, and/or (ii) sending an email or in-app notification. Unless otherwise stated, updates will become effective fourteen (14) days after posting. Your continued use of the Service after the effective date constitutes acceptance of the revised Terms.

2. Description of the Service

Baiwrite leverages artificial intelligence to streamline the drafting of medical documentation such as clinical visit notes, imaging reports, and discharge summaries. The Service is intended to augment—not replace—health-care professionals’ own clinical judgment and documentation obligations.

The Service is not a substitute for professional medical advice, diagnosis, or treatment, and the generated reports should always be reviewed and approved by a qualified clinician before they are finalized or relied upon.

3. Eligibility & Account Registration

You must be at least 18 years of age and legally capable of forming a binding contract to use the Service. Certain features may require you to create an account. When registering, you agree to provide accurate, current, and complete information and to keep such information updated.

You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Acceptable Use Policy

You agree not to (a) use the Service in any manner that violates applicable laws or regulations; (b) upload, transmit, or distribute any content that infringes another party’s intellectual-property or privacy rights, or that is unlawful, harmful, or offensive; (c) interfere with or disrupt the Service or servers; (d) reverse-engineer or attempt to discover any source code; (e) scrape, crawl, or use other automated means to access the Service without our prior written consent; or (f) use the Service to generate content that is misleading, fraudulent, or intended for unlawful medical practice.

5. Fees and Payment

Access to certain features of the Service may require payment of fees, as described on our pricing page or in an applicable order form. By selecting a paid plan, you agree to pay the fees in accordance with the billing terms in effect at the time the fee is due. All fees are non-refundable except as required by law.

6. Intellectual Property

All rights, title, and interest in and to the Service, including software, text, graphics, logos, and trademarks (collectively, “Service Content”), are and will remain the exclusive property of Company and its licensors. Except as expressly permitted, you may not reproduce, distribute, or create derivative works from the Service Content without our prior written permission.

You retain ownership of content that you upload to the Service (“User Content”). By uploading User Content, you grant Company a non-exclusive, worldwide, royalty-free license to use, host, store, reproduce, and display such content solely for the purpose of operating and improving the Service.

7. Privacy

Your use of the Service is subject to our Privacy Policy, which explains how we collect, use, and protect your personal data.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. COMPANY EXPRESSLY DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, AS WELL AS ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMPANY WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTly, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (A) YOUR USE OF OR INABILITY TO USE THE SERVICE; (B) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS AND/OR ANY PERSONAL INFORMATION STORED THEREIN; OR (C) ANY OTHER MATTER RELATING TO THE SERVICE. IN NO EVENT WILL OUR TOTAL LIABILITY EXCEED THE GREATER OF ONE HUNDRED U.S. DOLLARS ($100) OR THE AMOUNT YOU PAID US IN THE SIX (6) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

10. Indemnification

You agree to indemnify, defend, and hold harmless Company and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or related to your use of the Service or violation of these Terms.

11. Termination

We may suspend or terminate your access to the Service at any time, with or without notice, if we believe you have violated these Terms or if we choose to discontinue the Service. Upon termination, your right to use the Service will immediately cease, and you may lose access to your content stored on the Service.

12. Dispute Resolution & Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS. You agree that any dispute arising out of or relating to these Terms or the Service will be resolved through binding arbitration administered by the American Arbitration Association (“AAA”) in accordance with its Consumer Arbitration Rules. You and Company agree to waive the right to a trial by jury or to participate in a class action. The arbitration will be conducted in San Francisco County, California, unless otherwise agreed by the parties.

13. General Provisions

These Terms constitute the entire agreement between you and Company regarding the Service and supersede any prior agreements. These Terms are governed by the laws of the State of California, without regard to conflict-of-law rules. If any provision is found unenforceable, the remaining provisions will remain in full force and effect. You may not assign these Terms without our prior written consent; we may freely assign them.

Any notices or communications will be deemed delivered when sent to the email address associated with your account or when posted conspicuously on the Service.